Frequently Asked Questions

Everything you need to know about our products and services.

Where does kurzgesagt ship to?

We ship our products worldwide. Shipping costs and delivery times vary depending on your location and the shipping method selected at checkout.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original, unused condition and packaging to be eligible for a full refund.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options depending on your region.

How are your products manufactured?

We pride ourselves on high-quality production. Our posters, notebooks, and apparel are manufactured using sustainable practices and premium materials whenever possible.

Can I cancel or change my order?

Orders are processed quickly to ensure fast delivery. Please contact our support team within 1 hour of placing your order if you need to make any changes.